Terms of Service

Terms and conditions for user accounts on primestudyguides.com

If you have any questions about these terms and conditions, feel free to contact our customer service. 

1. This agreement

1.1 Purpose

This agreement is a legal document which describes your rights and obligations as well as those of Prime Study Guides ApS (“PSG”, “we” or “us”) in connection with the services that Prime Study Guides Aps offer through primestudyguides.com.

1.2. Compliance with this agreement

When you sign up to use PSG’s services, you declare your acceptance of the conditions in this agreement, and you confirm your acceptance of the conditions of the agreement every time you make use of PSG’s services. When you tick the box “I accept the terms, privacy policy and subscription terms”, it is thus considered a legally binding agreement between you and PSG.  

1.3 Changes in agreement

This agreement is in effect until it is replaced by a new version. If we make material changes to the agreement, we will notify you by email or through a message posted on the Services.You agree that such modified agreement will be effective thirty (30) days after our notice to you, except for changes that relate to new features or for legal reasons, which will become effective immediately. Your continued use of the PSG services after our provision of notice to you will constitute your acceptance of the modified agreement. If you do not agree to, or cannot comply with the agreement, you must stop using the PSG services and close your account.

2. User registration

2.1 Registration of user information

As a user of PSG you are required to sign up using your name and email address as well as any further information you might be asked for. Remember that your email address will be used for all communication between you and PSG. 
Your user account on PSG is strictly personal, and you are not permitted to share it with others. Your password is personal and cannot be shared. Your password is also encrypted on our serves and is not visible to anyone. 
Similarly, you are not permitted to borrow other people’s user accounts, or gain access to them in any other way. 
It is also forbidden to create more than one user account per person unless you have a prior agreement with PSG. 
Educational institutions with special needs can reach out to us through our Customer Service. 

2.2 Keeping information up to date

As a user of PSG you are responsible for keeping the information in your user account up to date, ensuring that it is always fully correct and valid. 

2.3 Age

You must be at least 18 years old, or be of age in the country you live in, in order to create a user account on PSG.

2.4 Closing the user account

You can always close your user account without prior notice, using the menu point Your Account -> Edit User.
PSG reserves the right to close your user account at any time if you have violated this agreement, PSG’s other rules, or the law. If we choose to close your user account because of any of these violations, we will not refund any purchased subscription.

3. Newsletter, e-mail etc.

As a user you will optionally receive PSG’s newsletter. You can opt out of these emails at any time. The newsletter may contain advertisements from other companies.
PSG will also use the email address you have provided to send messages about updates, information etc. 

4. Intellectual Property

You accept that all copyrights, trademarks and other intellectual property rights belonging to and concerning PSG’s services are owned by Prime Study Guides ApS. 
PSG respects the intellectual property of others. PSG sometimes makes use of material which it believes to be Creative Commons or in the public domain. An effort is made to identify any valid copyright holders and usage is in good faith that no infringement is taking place.
However, if you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at support@primestudyguides.com and we will make every effort to remedy the situation. 

5. Right of use

Use of content from PSG entails a strictly personal right to use the content, and the materials cannot be sold or handed over to other persons without express written permission from PSG. You are only permitted to access our content through our website or our apps (subject to availability).
Any use of the PSG services not specifically permitted under this agreement is strictly prohibited.

6. Liablity and Consequential Damages

The information, software, products, and services included in or available through the site may include inaccuracies, factual errors or typographical errors.
PSG is not liable to pay damages to you or third parties for indirect damage or collateral damage, for loss of data, profit or business, however it might have been caused (whether as a result of negligence or violation of this agreement or through other means), even if such a loss or such damage could be predicted by PSG, or if PSG had been made aware of the possibility of it. 

7. Force Majeure

PSG cannot be held responsible for not fulfilling our obligations according to this agreement if our failure is due to factors that PSG does not control and that PSG could not reasonably have foreseen. 

8. Governing Law

We provide the services of this Web Site from our offices within Denmark. We make no representation that the content on our Web Site is appropriate, legal or available for use in other locations. These Terms of Use shall be governed by and construed in accordance with the laws of Denmark, without giving effect to its conflicts of law provisions. Any controversy or claim arising out of or relating to these Terms of Use, your use of the Web Site or your purchase of any products from the Web site shall be settled by the competent courts of Denmark.

9. Privacy 

Your use of PSG services is subject to our Privacy Policy.

10. Online Dispute Resolution for EU Citizens

If you are a consumer who lives in an EU country, you can file a complaint with the EU commission's online complaint service here: https://ec.europa.eu.

11. Questions and Comments

Of course, we will gladly help you with questions or/and complaints. Please send us an e-mail to support@primestudyguides.com, or contact us via our contact form.

If you want to file a complaint about your purchase, please contact us
at support@primestudyguides.com.

Last updated August 30, 2019